Frequently Asked Questions

Everything you need to know about shopping with Years.com

What is the standard shipping timeframe?

We offer standard shipping across the continental US, typically arriving within 3-7 business days. Expedited options are available at checkout for faster delivery.

How do I return an item?

You can return any unused item in its original packaging within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

Years.com accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.

What should I do if my item arrives damaged?

We stand by our product quality. If your order arrives damaged, please contact our support team within 48 hours of delivery with photos to receive a free replacement.